Refund Policy
Thank you for choosing wapwiz and purchasing our software. We are committed to providing high-quality products and ensuring your satisfaction with your purchase. This Refund Policy outlines the terms and conditions under which refunds will be provided for the software you have purchased from our website.
1. Eligibility for Refund:
You are eligible for a full refund of the purchase price within 3 days from the date of software purchase, only if the software does not function as described in our product documentation and promotional materials. To request a refund, you must provide a detailed explanation of the issues you are facing with the software.
2. Refund Process:
To initiate the refund process, please follow these steps:
a. Contact our Customer Support Team via [contact email or support portal] within 3 days from the date of purchase.
b. Provide a clear description of the specific issues you are encountering with the software and the reasons for requesting a refund.
c. Our Customer Support Team will review your request and may request additional information or troubleshooting steps to verify the issues. d. If it is determined that the software is not functioning as described, we will process the refund to the original payment method used for the purchase.
3. Non-Refundable Situations:
Refunds will not be provided under the following circumstances:
a. You fail to report the issues within the 3-day refund window.
b. The issues you are experiencing are due to factors beyond our control, such as hardware limitations, system configuration, or conflicts with third-party software.
c. You have violated our software’s terms of use or engaged in any unauthorized activities.
4. Refund Approval and Timeline:
Upon receiving your refund request, we will review the information provided and assess whether the software is not functioning as advertised. If your refund request is approved, we will process the refund within 7-10 business days from the date of approval. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider’s policies.
5. Contact Information:
If you have any questions or concerns about our Refund Policy, please contact our Customer Support Team at wapwiz123@gmail.com.
6. Policy Updates:
wapwiz reserves the right to modify or update this Refund Policy at any time. Any changes to the policy will be posted on our website, and the date of the latest revision will be indicated.
By purchasing and using our software, you agree to abide by the terms and conditions outlined in this Refund Policy.